Techyaluna ICT Solutions ("we", "us") operates yalunaictsolutions.com from Lusaka, Zambia. This policy explains what information this website collects, why, and the choices you have. It is written to reflect what this site actually does — we do not run advertising or sell personal data.
Information we collect
Contact form. When you use our contact form, we collect the name, email address, and message you provide. This is sent to us by email so we can respond to your enquiry, and is kept as ordinary business correspondence.
Server and security logs. Like most websites, our server records technical data such as IP addresses, browser type, and pages requested. Our security plugin (Wordfence) also processes IP addresses to block malicious traffic, detect attacks, and protect login pages. This processing is done to keep the site and its visitors safe.
No analytics or advertising. This site does not currently use analytics trackers or advertising cookies. If that changes, this policy will be updated and non-essential cookies will only load after you choose "Accept all" in our cookie banner.
Cookies this site uses
yaluna_cookie_consent — a first-party cookie that remembers your choice in our cookie banner, for up to 365 days if you accept all cookies or 180 days if you choose essential only.
Security cookies (Wordfence) — used to verify legitimate visitors, protect the login area, and enforce firewall rules. These are essential for site security.
Performance (WP Super Cache) — our caching system serves faster pages. It does not store personal data; standard WordPress cookies may be used to bypass the cache for logged-in users or commenters.
WordPress functional cookies — set only in specific situations, such as when administrators log in or if you leave a comment.
How we share information
We do not sell or rent personal data. Information is processed by our website hosting provider on our behalf, and email correspondence is handled by our email provider. We may disclose information where the law requires it.
Data retention
Contact enquiries are retained as long as needed to handle your request and for reasonable business record-keeping. Security logs are retained for a limited period consistent with their protective purpose.
Your rights
Under the Data Protection Act No. 3 of 2021 of Zambia, you have rights over your personal data, including the right to request access to it, to ask for corrections, and to request deletion where applicable. To exercise these rights, contact us using the details on our contact page and we will respond.
Changes to this policy
We may update this policy as the site evolves. The date below reflects the most recent revision.
Last updated: July 11, 2026